Welcome to Rs Taxi Service Chandigarh. By booking or using our taxi services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions govern all bookings and rides with Rs Taxi Service Chandigarh.
- By confirming a booking, you accept these terms on behalf of yourself and all passengers in your party.
- We reserve the right to update or modify these terms without prior notice.
2. Booking & Confirmation
- Bookings can be made via our website, phone, or in office person.
- All bookings are subject to availability.
- A booking is considered confirmed once you receive a confirmation message (SMS/Email/WhatsApp/Call).
- Customers must provide accurate details (pickup location, drop location, contact information, pick up date and time, etc.)
4. Cancellation & Refund Policy
- Cancellations must be made at least 2 hours before the scheduled ride in case of One way and minimum 2 days in case of tour.
- Cancellations made after this period may attract a cancellation fee.
- Refunds, if applicable, will be processed within 2 working days
5. Passenger Responsibilities
- Passengers must wear seat belts at all times.
- Smoking, alcohol, or illegal substances are strictly prohibited in the Cab.
- Passengers are responsible for their belongings. The company is not liable for lost or forgotten items.
- Any damage to the vehicle caused by the passenger(s) will be charged to them.
6. Driver & Cab
- All our drivers are licensed, trained, and instructed to follow traffic and safety rules.
- The vehicle assigned will match the category booked, subject to availability.
- All our drivers will be in proper dress uniform.
- We reserve the right to refuse service if a passenger is found to be intoxicated, misbehaving, or posing a safety risk.
7. Liability & Disclaimer
- While we strive for timely service, delays may occur due to traffic, weather, or unforeseen circumstances. We are not liable for such delays.
- We are not responsible for indirect losses such as missed flights, trains, or business meetings.
- Insurance coverage applies as per government regulations and rules.
8. Privacy & Data Protection
- Customer data (contact, location, booking history) will be collected only for service purposes and will share to any others.
- We will not share your personal details with third parties without consent, except as required by law.